We usually dispatch the goods from the warehouse within 2-4 working days to the customer.
We ship and sell goods worldwide and our deliveries normally take between 5-10 working days.
Orders placed at weekends are usually packed and dispatched the next working day.
If delays in delivery occur due to circumstances beyond our control (Force Majeure), we are not responsible for any delays.
Please allow up to 12 working days before contacting customer service in case of a missing order. You can easily track your parcel with the tracking number in your order confirmation!
If you have any questions regarding deliveries, you should always contact us by email. Mention the email with "Delivery" so that we can easily respond as quickly as possible.
– My parcel cannot be tracked, what can I do?
After receiving an email confirming the dispatch of your parcel, it can take up to 5 working days until the tracking code is active. If you still have problems, please send us an email and we will help you!